Privacy Policy of BESST

INTRODUCTION: Brahmaputra Exam Success Support Team Private Limited, is an Indian Company registered under the Companies Act, 2013 having its registered office at NO.37, 2ND By lane, B.R. Mazumdar Path, Baghorbari, Panjabari, Guwahati, Assam – 781037. Brahmaputra Exam Success Support Team (hereinafter referred to as the ‘BESST’) recognizes the importance of maintaining the privacy of its Users. We value the privacy of its Users and appreciate their trust in us.

This Policy describes how we treat user information we collect on https://www.besst.in and other offline sources. This Privacy Policy applies to current and former visitors to our website and to our online/offline customers. By visiting and/or using our website/Products, the User agrees to this Privacy Policy.

1. Information we collect from the users on https://www.besst.in -

We may collect various information from the Users

a. Contact information:

We may collect your name, email, mobile number, phone number, street, city, state, pin code, country and ip address while registering at our website.

b. Payment and billing information:

We may collect your billing name, billing address and payment method when you register for a course/test. We NEVER collect your debit/credit card number or debit/credit card expiry date or other details pertaining to your credit card on our website. Credit card information will be obtained and processed by our online payment partner.

c. Information you post:

We collect information you post in a public space on our website or on a third-party social media site, advertising networks, analytics providers, and search information providers.

d. Other information:

If you use our website, we may collect information about your IP address and the browser you're using. We might look at what site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.

2. We collect information in different ways.
  1. We collect information directly from you when you register for a course or test. We also collect information if you post a comment on our websites or ask us a question through phone or email.
  2. We collect information from you passively. We may use tracking tools like Google Analytics, Google Webmaster, browser cookies and web beacons for collecting information about your usage of our website.
  3. We may collect information about you from third parties. For example, if you use an integrated social media feature on our websites. The third-party social media site will give us certain information about you. This could include your name and email address.
3. Use of your personal information:
  1. We may use the information you provide to contact you for confirmation of a purchase on our website or for other promotional purposes.
  2. We use information to respond to your requests or questions. We might use your information to confirm your registration for a course or test.
  3. We use information to improve our products and services. We may use your information to customize your experience with us. This could include displaying content based upon your preferences.
  4. We use information to look at site trends and customer interests. We may use your information to make our website and products better. We may combine information we get from you with information about you we get from third parties.
  5. e.We use information for security purposes. We may use information to protect our company, our customers, or our websites.
  6. We use information for marketing purposes. We may send you information about special promotions or offers. We may also tell you about new features or products. These might be our own offers or products, or third-party offers or products we think you might find interesting
  7. We use information to send you transactional communications. We might send you emails or SMS about your account or a registration.
  8. We use information as otherwise permitted by law.
4. Sharing of information with third-parties :
  1. We will share information with third parties who perform services on our behalf. We will share information with vendors who help us manage our online registration process or payment processors or transactional message processors. Some vendors may be located outside of India.
  2. We will share information with our business partners. This includes a third party who provide or sponsor an event, or who operates a venue where we hold events. Our partners use the information we give them as described in their privacy policies.
  3. We may share information if we think we have to in order to comply with the law or to protect ourselves. We will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests. Or, we might also share information when we are investigating potential fraud.
  4. We may share information with any successor to all or part of our business. For example, if part of our business is sold, we may give our customer list as part of that transaction.
  5. We may share your information for reasons not described in this policy as and when necessity arises for the interest of BESST.
  6. We will never sell the personal and sensitive User data to anyone.
  7. We will never publicly disclose any personal and sensitive user data related to financial or payment activities or any government identification numbers.
  8. We will always take utmost and best possible care and protection of the personal and sensitive data of the Users.
5. Third party sites:

If you click on one of the links to third party websites, you may be taken to websites we do not control. This policy does not apply to the privacy practices of those websites. Read the privacy policy of such other websites carefully. We are not responsible for these third-party sites in any manner.

6. Grievance Officer :

In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:
Mr. Mukta Moni Mahanta Mobile: 8822403212

Brahmaputra Exam Success Support Team Private Limited.

NO.37, 2ND By lane, B.R. Mazumdar Path Baghorbari,
Panjabari, Guwahati, Assam – 781037
If you have any questions about this Policy or other privacy concerns, you can also email us at info@besst.in

7. Updates to this policy:

This Privacy Policy was last updated on 24.02.2023. From time to time we may change our privacy practices. We will notify you of any material changes to this policy as required by law. We will also post an updated copy on our website. Please check our site periodically for updates.

8. Jurisdiction:

If you choose to visit the website, your visit and any dispute over privacy is subject to this Policy and the website's terms and conditions of use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India. The Courts at Guwahati, Assam shall have exclusive jurisdiction(subject to the arbitral proceedings which are to be also conducted at Guwahati, Assam) over any dispute arises between the parties and the parties hereby submit themselves to the jurisdiction of such competent Courts located in Guwahati, Assam